Masterclasses

In Part 1 of our Interviewing Masterclass, Nicola Spooner breaks down the foundations of running a brilliant interview.

From when to start planning, to structuring the process, asking the right questions, and creating a confident, consistent experience - this episode gives you practical interviewing tips you can apply immediately. If you want to sharpen your approach and hire more effectively, this is the perfect place to start.

In Part 2 of our Interviewing Masterclass, Nicola Spooner dives into who really needs to be involved in the interview process — and why less is often more.

She shares why the hiring manager is essential, why two interviewers is ideal, and how to avoid unnecessary stages that slow things down. Nicola also explains the importance of interviewer training and creating a fair, structured process that allows every candidate to shine. From recognising transferable skills to supporting DEI through better questions and equal opportunities to showcase real work and problem-solving, this episode is packed with practical insight for anyone serious about hiring well.

In Part 3 of our Interviewing Masterclass, Nicola Spooner explains why great interviewing starts with clear objectives — and why your questions should link directly back to what you actually need.

Instead of relying on checklists of past experience, she highlights the importance of understanding how candidates think, approach problems, and create value. Nicola also emphasises the power of meaningful feedback, both for candidates moving forward and those who aren’t — a crucial part of maintaining a strong employer brand.